Monday, August 25, 2025

Hey Google, Where's The Phone?

 Google shipped us a defective phone, a Pixel 9 Pro with debris in the camera system that caused easily visible debris in the images it took. They have yet to ship a replacement, 8 to 11 days after the replacement should have been received by us. 

They say they need to study the replacement shipping process before shipping us a phone. I say that's absurd, they are making no sense at all. 


The Google store records show they have not sent a replacement.


Regardless of what they want to study, it doesn't justify further harming their customer by further delaying shipping a replacement phone for the first time. 


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