Sunday, November 14, 2021

Making All Of @ChuckBaggett's Tweets Visible: The Never Ending Story

I got an email from Twitter about my reports of nearly all of my over 300,000 tweets not being visible in search results, by paging backward on my tweets on my profile page, or in a  normal fashion in threads where I'm replying to other people or they are replying to me or linking to my tweets. 

Hello @chuckbaggett, 
​​

We appreciate you reaching out to us about your account's Search visibility on Twitter. We also understand how important it is to have your Tweets available for everyone on the platform. No worries, we took a look at your account @chuckbaggett, and we were able to find it while searching publicly. We can also see your Tweets.

Would you please send us the Tweet URL address that isn’t showing up so we can troubleshoot?

Please let us know if there's anything else we can help you with. 

Thanks, 

Mara
Twitter Support

---------

 And this is my reply to that. 

​​You are wrong about my tweets all being visible in search and all being visible using other methods of seeing tweets. 


I joined Twitter in 2008. I have made over 300,000 tweets. That's over three hundred thousand, and they started on the day I started in October 2008 and continued until now.  Up till a few months ago, when your system with decided to punish me by hiding nearly all of my tweets, or had a technical error resulting in hiding nearly all my tweets, every tweet I ever made was visible in search, which is what is normal for normal twitter users. 

Using Twitter's advanced search page, at https://twitter.com/search-advanced ,
and putting my username ChuckBaggett in the from: field and October 1 2008 in the from field and December 31, 2019, in the to: field (aka until field), and doing the search, zero tweets are returned. 

This is how you fill in the fields in Twitter's advanced search page to see my tweets starting from when I joined in October 2008 until the end of 2019 - eleven years during which time I wrote many tweets. 



When you do the advanced search as shown in the picture above, you are doing a search like this:
(from:chuckbaggett) until:2020-12-31 since:2008-10-01 
and that shows in the browser address bar as 
 
This is what the result of search for my tweets starting 10-1-2008 through 12-31-2019 looks like: 


I'm not saying that my account is not returned by search. 

I'm not saying that absolutely none of my tweets are visible or that absolutely none of my tweets are returned in search results.

I am saying that over a quarter million tweets are not returned in search and can't be accessed by starting at https://twitter.com/ChuckBaggett/with_replies and paging backward. 

This might get resolved faster if we could talk over the phone, possibly doing remote screen sharing, and possibly get someone in Twitter involved who is familiar with how to use Twitter search.

Resolving this will having someone who knows how to use Twitter search and who is able to distinguish between saying "nearly all my tweets do not appear in search results" and "all my tweets do not appear in search results" and "my account does not appear in search results at all". Those are three different things, and I'm only saying the first of those three, that "nearly all my tweets do not appear in search results".

I have recently found out that I have stage 5 prostate cancer, and I don't know how much longer I have to live, and I'd to get all of my tweets restored to appearing in search results, by starting at the most recent and paging backward in time, and where they are linked to in other people's tweets in threads, while I'm still alive. 

Thanks for your help. My phone number is 555-555-5555.


Saturday, November 13, 2021

Twitter still has over 250,000 of my tweets hidden from search, and I want them restored.

 It's been over a month since my last post describing my troubles with Twitter hiding my tweets from search results without telling me what I did to deserve such a drastic punishment. There's plenty of users with tweets that violated Twitter rules with all their tweets visible, and plenty with the same or more tweets, and their tweets are all visible to browse through or to search for. . I've asked Twitter repeatedly for an explanation of why they've taken such a drastic stance, and they've not given any explanation. 

Twitter used to have a sort of catch-all form in their antiquated customer service web forms, but so far as I can tell, it's been removed. Their instructions do say to just pick what seems closest and type what you have to say in the text box that appears, so that's what I did, but I expect the reply, if I get one, will say that I used the form wrong and send me back to help.twitter.com. Here's what I said this time:

Nearly all of my tweets have been removed from search results. I think this was an error on Twitter's part. I am not aware of having done anything to merit such drastic punishment. I very strongly want my over 200,000 hidden tweets restored to full visibility.  

Some people call removing a person's writing from search results deindexing.

 If anyone reading this (which I realize is unlikely) has any help or advice to give me, I'm at twitter.com/ChuckBaggett.

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